St. Lawrence Seaway Management Corporation

Contact Us

Can’t find what you are looking for? Many of the questions that you have concerning the St. Lawrence Seaway are answered on our Web site.

Publications – If you are seeking a copy of our Seaway Handbook (for commercial vessels) or a copy of our Pleasure Craft Guide, please download a PDF copy from our Web site, or e-mail your request for a printed copy to publications@seaway.ca

Employment – For all employment issues, including the submission of resumes, please select the relevant human resources Web site:

Saint Lawrence Seaway Development Corporation (U.S.A.)

The St. Lawrence Seaway Management Corporation (Canada)

Students / Teachers– If you are a student seeking to obtain information for a school project, please visit our student resource centre where you may download a variety of materials in PDF format.

Tourism – Please note that our mandate does not include the provision of any advice concerning tourism.

If you are interested in visiting the Seaway’s locks and observing vessels in transit, please click on the image below to consult our Google map for advice.

View Visit The Seaway in a larger map

For all other enquiries, please consult one of the following offices.

Province of Ontario: http://www.ontariotravel.net

Province of Quebec: http://www.bonjourquebec.com

State of New York: http://www.iloveny.com/

1,000 Islands Region:
http://www.1000islandsriverquest.com
http://www.visit1000islands.com

Business Development / Marketing – If your question concerns a business development issue or an enquiry concerning commercial cargo, please contact marketing@seaway.ca or our marketing office at (905) 641-1932 extension 5438.

Statistics / Research – All enquires concerning Seaway statistics should be directed to billing@seaway.ca or contact our billing office at (450) 672-4110.

Media – If you are a member of the media, please contact one of the following offices and ask to speak to the Communications Officer.

Canada – The St. Lawrence Seaway Management Corporation (613) 932-5170 (you can also email media@seaway.ca)
U.S.A. – Saint Lawrence Seaway Development Corporation (202) 366-0091

E-Mail Contact Points:

For questions or comments concerning the U.S. locks (Snell / Eisenhower) in Massena, NY, please e-mail info@dot.gov

For questions or comments concerning the locks within the Welland Canal, please e-mail niagara@seaway.ca

For questions or comments concerning the locks at the Montreal / Beauharnois/ Iroquois locations, please e-mail mlo@seaway.ca

Office Locations / Telephone Numbers

Should your question not be covered in the outline above, you may contact one of our offices.

The St. Lawrence Seaway Management Corporation (Canada)

Please note that calls may be recorded for quality assurance and training purposes.

Saint Lawrence Seaway Development Corporation (U.S.A.)

General Information:

Policy Headquarters U.S. Department of Transportation 55 M Street, S.E. Suite 930 Washington, D.C. USA 20003 Hours: 8:00 a.m. to 5:00 p.m. Tel: 800-785-2779 or 202-366-0091 Fax: 202-366-7147 www.facebook.com/usdotslsdc

Operations Headquarters 180 Andrews Street Massena, New York USA 13662 Hours: 8:00 a.m. to 4:30 p.m. Tel: 315-764-3200 Fax: 315-764-3235

The Eisenhower Lock Visitors’ Center is open from late May through early September. It is located off Route 37 in Massena, N.Y., approximately 170 miles north of Syracuse, N.Y., and 90 miles southwest of Montreal, Que.